Public Technology Assistant (Central)

Location: Central Library, 1301 Olive Street, 63103

Summary

The Public Technology is responsible for providing patrons with technology-related assistance and promoting new digital products offered at the Library.

Essential Duties and Responsibilities

  • Assists patrons with utilization of Library computers, personal devices, or other related equipment.
  • Participates in SharePoint team discussions.
  • Assists in facilitation of "Get Connected" downloadable training sessions.
  • Maintains clean and organized workspace.
  • Notifies managers of incidents or required maintenance, including Helpdesk tickets.
  • Checks out Library equipment to patrons and staff.
  • Assists with the facilitation of Digital Library Services programs.
  • Other duties as assigned.

Education and/or Experience
Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Computer Skills

  • Windows Operating Systems, specifically Windows 10.
  • Microsoft Office (Excel, Outlook, and Word).
  • Digital library programs (OverDrive, Hoopla, and Freegal).
  • Cloud storage.
  • Social media.
  • Human Capital Management software, preferably DayForce.

Schedule
Mon, 9 am-6 pm; Tue, 12-9 pm; Wed, Thu, 9 am-6pm; alternating Fri & Sat 9 am-6 pm

Starting Salary
$30,600 per year

The St. Louis Public Library offers full benefits for our employees. They include:

    • Medical, dental, & vision insurance
    • Company-paid pension plan
    • Company-paid life insurance
    • Voluntary supplemental life insurance
    • 15 paid vacation days per year
    • 13 paid sick days per year
    • Company-paid long term disability
    • Employee-paid short term disability
    • Flex Spending Accounts
    • Voluntary benefits begin within 30 days of employment
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