Public Technology Assistant (Part-Time)

Locations:

Barr Branch, 1701 N. Jefferson, 63104
Schlafly Branch, 225 N. Euclid, 63108

Summary

The Public Technology position provides patrons with technology-related assistance and promotes new digital products offered at the Library.

Essential Duties and Responsibilities

  • Assists patrons with utilization of Library computers, personal devices, or other related equipment.
  • Participates in SharePoint team discussions.
  • Assists in facilitation of "Get Connected" downloadable training sessions.
  • Maintains clean and organized work space.
  • Notifies managers of incidents or required maintenance, including Helpdesk tickets.
  • Checks out Library equipment to patrons and staff.
  • Assists with the facilitation of Digital Library Services programs.
  • Other duties as assigned.

Competencies

  • Ability to work at all locations and adapt with short notice based on coverage needs.
  • Access to personal vehicle for transportation between locations.
  • Knowledge of customer service principles.

Education and/or Experience

Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Computer Skills

  • Windows Operating Systems, specifically Windows 10.
  • Microsoft Office (Excel, Outlook, and Word).
  • Digital library programs (OverDrive, Hoopla, and Freegal).
  • Cloud storage.
  • Social media.
  •  
  • Human Capital Management software, preferably DayForce.

Schedule

Barr: Mon, 2-6 pm, Thu, 1-5 pm; Fri & Sat, 12-4 pm, Sun, 1-5 pm
Schlafly: Tue, Wed, Thu, 5-9 pm; Sat, 8:50 am-6:10 pm

Starting Pay

$14.71 per hour

The St. Louis Public Library offers full benefits for our employees. They include:

  • Medical, dental, & vision insurance
  • Company-paid pension plan
  • Company-paid life insurance
  • Voluntary supplemental life insurance
  • 15 paid vacation days per year
  • 13 paid sick days per year
  • Company-paid long term disability
  • Employee-paid short term disability
  • Flex Spending Accounts
  • Voluntary benefits begin within 30 days of employment
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