Branch Manager (Walnut Park)

Location: Walnut Park Branch, 5760 West Florissant, 63120

Summary
The Branch Manager is responsible for the day-to-day operations of a neighborhood branch to support its diverse community.

Essential Duties and Responsibilities

  • Assists in daily circulation operations of the branch to include check-in/out, readers’ advisory and reference, and desk coverage.
  • Evaluates fiction, serials, non-fiction and music in the adult collection for withdrawal, retention and performance.
  • Supervises branch staff by interviewing, scheduling and assigning work, training, evaluating performance, providing feedback, and carrying out disciplinary actions.
  • Plans, coordinates, and evaluates adult programming at branch.
  • Markets Library programming and provides community outreach through attendance and presentations at monthly neighborhood meetings, organizations, and community events.
  • Compiles branch performance and service statistics and submits in the monthly report.
  • Participates in professional development opportunities, including ongoing training.
  • Oversees performance of non-branch staff and provides feedback to their supervisors.
  • Supports branch staff and patron adherence to Library policies, procedures, and standards.
  • Performs Cash Management duties and ensures that cash levels and deposits are accurate.
  • Resolves patron complaints regarding policy and procedure at branch level, and seeks assistance from Regional Library Manager and/or Director of Neighborhood Services when unable to resolve.
  • Oversees building maintenance, safety, and security of branch, including identifying and recommending improvements for inclusion in fiscal year budget.
  • Maintains open communication with Regional Library Manager and Director of Neighborhood Services to facilitate successful operations of branch and staffing.
  • Establishes and nurtures networking contacts to increase Library opportunities for partnerships, programs, and collaboration.
  • Serves on Library workgroups, committees, and taskforces as assigned.
  • Assists in staffing other locations or departments as needed.
  • Other duties as assigned.

Supervisory Responsibilities
Directly supervises employees in the Branch. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; providing feedback; rewarding and disciplining employees; addressing complaints and resolving problems.

Competencies

  • Ability to perform multiple duties simultaneously.
  • Skill to speak effectively to a wide audience range.
  • Ability to identify complex problems, evaluate options, and implement solutions.

Education and/or Experience
Master's of Library Science from an ALA-accredited university with 2-3 years of supervisory experience, or equivalent combination of Bachelor's degree and supervisory experience.

Computer Skills

  • Microsoft Office (Excel, Outlook, PowerPoint, and Word).
  • Integrated Library System (ILS), preferably SirsiDynix Symphony Workflows.
  • Integrated Library System (ILS) reporting software, preferably BLUEcloud Analytics.
  • Online Public Access Catalog (OPAC), preferably BiblioCommons.
  • Library research interfaces such as EBSCOhost, ProQuest, ABC-CLIO, NewsBank and JSTOR.
  • Web browsers including Google Chrome and Internet Explorer.
  • Digital Library programs such as Overdrive, Hoopla Digital, Freegal, Mango Languages, and Baker & Taylor Titlesource360.
  • Enterprise Resource Planning software, preferably Serenic.
  • Facilities Management software, preferably Facilities Dude.
  • Human Capital Management software, preferably DayForce.
  • Employee Scheduling software, preferably When to Work.
  • Security reporting and tracking software, preferably Patron Incident Track system (PITS).
  • Print Management software, preferably Pharos.
  • Collection management software, preferably collectionHQ.

Schedule
Mon, 9 am-6 pm; Tue-Thu, 10:30 am-7 pm; alternating Fri (9:30 am-6 pm) and Sat (9 am-6 pm) 

Starting Salary
$54,100 per year

The St. Louis Public Library offers full benefits for our employees. They include:

  • Medical, dental, & vision insurance
  • Company-paid pension plan
  • Company-paid life insurance
  • Voluntary supplemental life insurance
  • 15 paid vacation days per year
  • 13 paid sick days per year
  • Company-paid long term disability
  • Employee-paid short term disability
  • Flex Spending Accounts
  • Voluntary benefits start within 30 days of employment

 

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