The person in this position is responsible for providing technical support to staff members throughout the Library system, including installation of hardware and software, database updates, troubleshooting, repair or swapping of equipment, and maintenance of various computer equipment and software.

Additionally, this person will type a minimum of 35 wpm, have the ability and commitment to perform follow-up and contribute to departmental communications.  Also, a strong commitment to public service and the ability to communicate clearly with non-technical users in person, by telephone, and in writing is essential.  Must have the physical ability to perform moderate manual labor to include lifting, maneuvering, and placing objects weighing up to 50 lbs. 

Must maintain a dependable car for the purpose of responding to support calls originating from various library locations.

Flexible work schedule including evenings and weekends.

The person filling this position will be responsible for prioritizing, scheduling and managing Helpdesk activities on a daily basis in order to support existing technology.  Additionally, the Helpdesk Manager serves as a technical resource person to the Helpdesk staff.  Must be able to manage, train and lead other staff efficiently. 

The Helpdesk Manager must be able to communicate clearly and calmly with non-technical and technical users in person, by telephone and in writing.  Must be a team player and be committed to follow-up and effective departmental communication.  Also, this person must have good judgment, decision-making and organizational skills.   Must have DOS, Windows and Windows Server technical skills as well as microcomputer/server hardware and software setup experience.   

The person filling this position must be able to assist students up through high school with homework assignments and computers.  Must be able to assist with games, crafts and other after school activities – both scheduled and impromptu.  Typing, filing and computer skills are helpful.  Strong math skills are essential. Cheerful and welcoming demeanor.  Must have good customer service skills.  Must be dependable and flexible. Experience in teaching or tutoring desirable. Must be able to work quickly in a busy and challenging environment with minimal direct supervision.  Conversational Spanish is appreciated.

Schedule: 15 hours per week, TBA.  Monday-Friday 2-7pm, occasional Saturdays

Must have working knowledge HVAC systems, be able to troubleshoot repairs, (mechanical and electrical), and must work to acquire a Universal Refrigerant Certification. Must have background in electrical systems and repairs, knowledge with plumbing repairs, and have a general knowledge with all general building repairs.  Must have valid driver’s license.  Must be available for rotating on-call service and special event overtime hours as needed.  Must be able to perform maintenance work from ladders and scaffoldings.  Must be able to do moderate and heavy lifting will be required and must provide personal hand tools for basic repairs.

Schedule: 7:30am - 4:00pm with on-call and event overtime requirements

The person filling this position must have proven their ability to provide high quality personalized help while balancing their attention among the needs of multiple customers.  Position requires excellent attendance, the ability to work with minimal supervision, and the use of a personal vehicle as it includes hours at multiple library branches within the City of St. Louis.  Must have strong verbal and written communication skills, experience using software and the Internet, and basic understanding of PC’s and printers. 

Schedule: Mondays, Tuesday, Thursday 5-9 pm; Saturdays and Sunday 1-5

Must have a cheerful demeanor, be detail oriented and be able to work quickly in a complex and challenging environment with minimal direct supervision. Must be able to handle multiple tasks and follow verbal and written directions.  Typing, filing and computer skills helpful.  Must be able to shelve materials alphabetically and numerically.  Must be able to lift or move up to 30lbs and have good customer service skills.

Schedule: Mondays 1-6pm, Wednesdays 2-7pm, every other Friday 1-6pm and every other Saturday 1-6pm.

Must have a cheerful demeanor, be detail oriented and be able to work quickly with minimal direct supervision. Must be able to handle multiple tasks and follow verbal and written directions.  Must be able to shelve materials alphabetically and numerically.  Must be able to lift or move up to 30lbs and have good customer service skills. Will work approximately 15 hours per week during the following hours: Monday 9-6, Tuesday-Thursday 10:30-7, Friday 9-6 and Saturday 9-6

The person filling this position must be able to work quickly and accurately in completing detailed tasks.  Must be able to apply bar code labels and other appropriate labels, stamp materials. Will prepare materials for cataloging by unwrapping and preparing covers; adding protective jackets to book covers; prepare AV materials for appropriate containers.  Must be able to scan and sort materials, deliver materials to Library departments, prepare books for transfer and withdrawal and processes withdrawn materials.   

The successful candidate must be flexible and adaptable to change in the department and be able to perform the duties that are routine or may vary.  Must be able to perform moderate manual labor to include lifting, maneuvering, and placing objects weighing up to 25 pounds.

Schedule: Monday-Friday (40 hrs), weekend if needed

The person filling this position will work closely with the Young Adult Librarian to serve high schools and middle schools.  Schedules, plans and presents programs to middle school and high school students, teachers and parents, both in school and agency settings and at St. Louis Public Library locations.  May prepare deposit collections.  Maintain statistics and community contacts. 

This position requires strong writing skills and public speaking skills.  Knowledge of Young Adult materials (popular and academic) is required.  Excellent computer skills are essential.  Experience with technology and teen popular culture (video games, blogs, wikis and texting) is appreciated.  Arts programming experience is a plus.  Will assists with youth services projects as assigned.  Will help provide reference desk coverage and assists with programs in Central Youth Services as assigned and may assist with branch programs.  This position requires travel using personal transportation to various locations for branch and outreach programs (mileage reimbursed).  Position requires flexibility.  Must be able to establish rapport with patrons and staff.