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Better business communication

Have you found yourself searching for a polite yet firm phrase when writing a business letter? How do you make sure you get your message across to the reader? What’s the best wording to get someone to take action? 

Great applications for business school
Paul S. Bodine.
New York : McGraw-Hill, c2011.
Get into the elite professional school of your dreams with a college application that will capture the attention of admission boards!Business school essays and admissions interviews are perhaps the most challenging parts of being an MBA candidate. With competition to the nation's top business schools being so fierce, you must stand out.Great Applications for Business Schoolhelps you play up strengths and talents to distinguish yourself from the rest of the competition.Features: The 8 most common admissions essay topics--and how to answer them 22 actual essays by successful applicants to top schools Self-marketing strategies to highlight your talents Candid insights from admissions officers at top-ranked business schoolsTopics include: Getting Started, Scoring the Goals Essay, Getting to Know You: The Non-Goals Essays, The Required Optional Essay, Credible Enthusiasm: Letters of Recommendation
     
Grant writing demystified
Mary Ann Payne.
Dubuque, Iowa : McGraw-Hill, 2011.
Create the perfect proposal to win funding for your ideas and plansNeed money for your charity or project but do not know the first thing about writing a grant? Let this DeMYSTiFied book unravel the secrets of this process. It will take you step-by-step through the fundamentals--from writing a letter of inquiry to outlining and drafting the proposal. Each chapter concludes with a self-test that allows you to track your progress, and a comprehensive final exam at the end of the book gives you instant feedback on your new skills. Work at your own pace, and soon you will be able to craft a grant and win the precious resources you need. You'll learn how to: Write letters of intent Develop action plans and outlines Apply for government and foundation grants Avoid common grammatical errors Polish sentence structure
     
Technical writing : a comprehensive resource for technical writers at all levels
Diane Martinez ... [et al.].
New York : Kaplan Pub., c2011.
A fully revised and updated guide for one of the best jobs in America, according to CNN Money. “’One-stop shopping.’” - Technical Communication Technical writing is an essential form of straightforward communication that allows writers to convey information of a complex nature to a specific audience, whether in a training manual or a presentation. In Kaplan Technical Writing , learn the principles of technical writing and communication and how to apply that knowledge in today’s challenging work environment. Also included is information on how to plan, organize, draft, and style material. Kaplan Technical Writing is the perfect desk reference for professionals and a comprehensive tool for beginning technical writers.
     

All these are common concerns of those who write every day in their job, and that’s most of us. Writing can be intimidating. But if we remember that we write to get someone to understand our point of view and/or to take action, it can be simpler to produce a letter that is clear and concise. For our reader to understand what we want and then do it, he must first understand precisely what we mean in our writing.

Tips for Writing Better Business Letters

Write concisely

Be complete

Use nouns and verbs

Write actively

Be specific

Write interesting sentences

Write to your readers, not down to them

Use a positive tone

Be correct

Be clear

Readers do not see our body language or hear our tone of voice. Those visual and auditory clues lend much to useful communication. Because they are absent, the reader may guess about what we mean--and that guess may be wrong! That’s why clear writing is key.

Good writing helps our reader see us as real people. Using simple, direct language presents us as trustworthy. To write effectively we need to say what we mean. Every word should mean one thing, each sentence should say one thing, and together they should create a tool for achieving our goal. When the reader understands us and then does what we intend, our writing -- whether a letter, e-mail, memo, fax, or report -- succeeds.

Article by: St. Louis Public Library staff