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Good interviewers get good employees

The same way an applicant has to prepare for an interview, so too does the interviewer. Skills are learned by both study and experience.

How to hire A-players : finding the top people for your team--even if you don't have a recruiting department
Eric Herrenkohl.
Hoboken, N.J. : Wiley, c2010.
How to find great employees, make great hires, and take your business to the next levelIt is always easy to find people who want a job, but it's never easy to find and hire A-players. In How to Hire A-Players, consultant Eric Herrenkohl shows owners, executives, and managers of small and medium-size businesses where and how to find A-player employees. It is these individuals who will help keep quality high and growth and profits strong.Herrenkohl explains how to use your existing marketing, sales, and networking efforts to find top candidates. He provides current examples of companies that consistently hire A-players without big recruiting departments as well as step-by-step explanations for making these strategies work in your own company. Shows you how to find and hire top employees. Ideal for owners of small businesses, executives and managers of large businesses, as well as corporate recruiters and HR specialists who need new ideas Herrenkohl's client list includes privately held businesses in over 50 industries as well as big corporate names like Bank of America, Edward Jones, and Northwestern Mutual LifeA-player employees are the life blood of any growing business. This handy hiring guide shows you where to look, what to ask, and who to hire to boost your business today
     
No more rotten eggs : a dozen steps to grade AA talent management
Debra Thompson and Bill Greif.
New York : McGraw-Hill, c2010.
Your proven weapon in the battle for talent - Take your business to the top by finding, developing, and keeping top employees. Almost every business runs on quality personnel, and it's up to you to acquire, develop, and retain top-performing employees to secure business success, growth, and profitability. No More Rotten Eggs provides step-by-step guidance for revolutionizing your hiring practices and keeping your company flourishing with the best staff. With proven, practical models, this invaluable hiring guide shows you how to save money and increase profit and productivity by attracting and keeping top talent. Learn how to: Position your company to attract top performers Write effective job descriptions that draw the best candidates Use proven recruiting and prescreening practices that allow the best potential employees to rise to the top Follow established guidelines on assessing personality and behavior to find the perfect fit for your company Make offers that will sway contenders your way Take your business from good to great with No More Rotten Eggs - and get the best return on your investment of quality talent. Debra Thompson is president of TG & Associates, LLC, as well as an international speaker, consultant, coach, and author. Bill Greif is owner of TG & Associates, LLC. He had a successful career in project management in the aerospace industry before serving as leader of Raytheon Engineering Training Guidance Team. Thompson and Greif reside in Tucson, Arizona.
     
Hire your first employee : the entrepreneur's guide to finding, choosing and leading great people
Rhonda Abrams.
Palo Alto, Calif. : Planning Shop, c2010.
Too much work and not enough time? You're at a point in your business when you neeed help. Maybe an administrative assistant. Maybe a sales person. And, it's a fact: to experience meaningful growth, you'll have to hire. It's a big step, but this fact-filled guide will help you take the leap. From how-to's and must-do's to checklists and legal advice, with Hire Your First Employee, you'll have what you need to build a team with confidence.
     
The trouble with HR : an insider's guide to finding and keeping the best talent
Johnny C. Taylor, Jr. and Gary M. Stern.
New York : AMA/American Management Association, c2009.
HR consultant and speaker Taylor is a former general counsel and executive with such companies as Blockbuster, Paramount Pictures, and Alamo Rent-A-Car, and was also chair of the Society for Human Resource Management; Stern is an independent writer specializing in business-related topics. They offer insights, examples, and practical tools to help HR professionals and line leaders address issues of talent management, HR strategy, and leadership. Chapter topics include ten major hiring mistakes and ways to avoid them, developing an effective talent acquisition strategy, creating staff loyalty via a dynamic work culture and a successful business, objectifying the job search, using training and development to retain staff, what an organization's leaders should expect from HR executives, and the benefits of a courageous HR department. Annotation ©2009 Book News, Inc., Portland, OR (booknews.com)
     
The safe hiring audit : the employer's guide to implementing a safe hiring program
Lester S. Rosen, Esq., with Michael Sankey.
Tempe, Ariz. : Facts on Demand Press, 2008.
The Safe Hiring Audit provides a blueprint to evaluate and improve a company's hiring procedures. Companies of all sizes can identify potential problems and insure compliant hiring practices. Assess all company procedures in the hiring process, Establish legally defensible practices for dealing with potentially problematic applicants, Ideal for employers, business owners, HR professionals, hiring managers and security professionals - anyone with hiring responsibilities. Book jacket.
     
The happy employee : 101 ways for managers to attract, retain, & inspire the best and brightest
Julia McGovern and Susan Shelly.
Avon, Mass. : Adams Media, c2008.
Reduced workforces, hiring freezes, productivity pressures-it's clear that now, more than ever, every employee counts. With 101 practical, easy-to-implement tips, The Happy Employee will help you identify and attract the most talented employees, retain them, and make sure they're happy and productive.
     

Interviews do not just count, they count the most. An effective interviewer must approach the interview with confidence and success. It is important to communicate well with potential new employees, both verbally and non-verbally. Keeping focused on the needs of your organization while interviewing helps give you a productive interview.

"Did you ever stop to think why some employers are so good at hiring the right people?...What does the successful employer do differently and what can you do to improve your success ration? "

Bob Losyk of Training Solutions

 tells you more.

Preparation is key to being a successful interviewer.  Constructing, and then using, an effective interview guide can ultimately determine the success or failure of the screening process. These strategies will help you construct an effective interview guide:

  • Have a plan for opening the interview. 
  • Use an appropriate structure for the interview. 
  • Provide the applicant with a job description.
  • Plan potential probing questions in advance. 
  • Keep questions short and clear. Remember that your goal is to let the applicant talk 80% of the time in the interview. 
  • Save room on your interview guide to make notes.
  • Cover the same basic material wilh each applicant.
  • Remember to give the applicant a chance to ask you questions.

How you dress, greet the applicant, sit, maintain eye contact, and handle vocalized pauses will tell the applicant about you. They can make the difference between having a good or bad interview. The goal is to make the applicant feel comfortable and relaxed, yet provide enough information to make a good hiring decision.

The employee rights handbook : effective legal strategies to protect your job, from interview to pink slip
Steven Mitchell Sack.
Merrick, N.Y. : Legal Strategies Publications, c2010.
Workplace attorney Sack provides information for employees on getting hired properly, protecting themselves on the job, and fighting back if they are unfairly or illegally fired. He covers avoiding pre-hiring abuses like illegal questions and background checks; negotiating the job; protecting benefits; recognizing on-the-job rights and conduct, including searches, lie detector tests, smoking, unions, and office romances; understanding discrimination; recognizing different types of illegal firing and how to handle it; dealing with post-termination issues like defamation lawsuits and unemployment hearings; and understanding litigation and alternatives and when to hire a lawyer. Sample forms, letters, and checklists are provided. This edition has been revised and enlarged with new sections and updated information on laws, and new case decisions, trends, and developments. Annotation ©2011 Book News, Inc., Portland, OR (booknews.com)
     

Four steps to an excellent interview include:

1. Plan an opening and closing for the interview.

2. Construct primary and secondary questions to ask the applicant.

3. Ensure that all questions asked during an interview conform to state and national EEO laws.

4. Formulate a method of recording impressions of the interviewee.

To successfully conduct an interview, several skills are needed. Diplomacy, listening, planning, and excellent communication skills are required.  Successful interviewer are always working to hone these skills.

Article by: St. Louis Public Library staff