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New SUPERvisor

Supervisor! Getting the new position and title are just the beginning.

Be a great boss : one year to success
Catherine Hakala-Ausperk.
Chicago : American Library Association, 2011.
Hakala-Ausperk (deputy director, Cleveland Heights-University Heights Public Library, Ohio) offers busy library managers a guide to becoming "a great (or better) boss" with an investment of only one hour per week for a year. The workbook proceeds week by week through twelve months of topics to consider through focused readings and brief exercises. Coverage includes attitude, success with stakeholders, staffing, communication, customer service, planning, allies, training, funding, people, leadership, and the future. Chapters include suggestions for further reading and an extensive bibliography is provided. Annotation ©2011 Book News, Inc., Portland, OR (booknews.com)
     
Balancing the banks : global lessons from the financial crisis
Mathias Dewatripont, Jean-Charles Rochet, and Jean Tirole.
Princeton, N.J. : Princeton University Press, c2010.
The financial crisis that began in 2007 in the United States swept the world, producing substantial bank failures and forcing unprecedented state aid for the crippled global financial system. Bringing together three leading financial economists to provide an international perspective, Balancing the Banks draws critical lessons from the causes of the crisis and proposes important regulatory reforms, including sound guidelines for the ways in which distressed banks might be dealt with in the future.While some recent policy moves go in the right direction, others, the book argues, are not sufficient to prevent another crisis. The authors show the necessity of anadaptive prudential regulatory system that can better address financial innovation. Stressing the numerous and complex challenges faced by politicians, finance professionals, and regulators, and calling for reinforced international coordination (for example, in the treatment of distressed banks), the authors put forth a number of principles to deal with issues regarding the economic incentives of financial institutions, the impact of economic shocks, and the role of political constraints.Offering a global perspective, Balancing the Banks should be read by anyone concerned with solving the current crisis and preventing another such calamity in the future.
     
Fundamentals of library supervision
Joan Giesecke and Beth McNeil.
Chicago : American Library Association, 2010.
Two experienced library managers offer practical advice for encouraging a positive work ethic, maintaining productivity, and building teamwork. Sample topics include improving communication skills, achieving diversity goals, and conducting employee orientations. The final chapter addresses more personal issues such as dealing with stress and finding a balance between work and other areas of life. The authors are affiliated with the libraries at the U. of Nebraska-Lincoln. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)
     
Don't be that boss : how great communicators get the most out of their employees and their careers : a business fable
Mark Wiskup.
Hoboken, N.J. : John Wiley & Sons, c2010.
An executive coach shows you how better communication leads to productivity and profitabilityCommunication is the key to success when you manage other people. But it′s not enough to just communicate; you have to communicate in the right way to get the results you want from your people and teams. In Don′t Be That Boss, renowned executive coach Mark Wiskup shows you how to communicate effectively with colleagues and workers to create a healthy, productive, happy work environment.The story follows two leaders through a typical workday and all their typical communications-including meetings, conferences, one-on-one discussions, break room banter, phone calls, and even emails. Based on real situations you′ll probably recognize, you′ll watch as two committed, intelligent people take different approaches to communication and reap very different results. Along the way, you′ll realize what good communication is, how it works, and how it makes your business better in virtually every way. Written by an experienced communications coach who works with Fortune 500 clients, CEOs and managers across the country Shows that how you communicate in the office is just as important as what you communicate Explains why excellent communication skills are vital to individual and organizational success Effective communication is vital for the success of both large and small businesses Mark Wiskup is also the author of The It Factor and Presentation S.O.S.Whether you′re an executive, manager or small business owner, this book will show you how to improve your communication skills to better your business.
     
The busy manager's guide to delegation
Richard A. Luecke, Perry McIntosh.
New York : AMACOM/American Management Association, c2009.
Delegation amounts to a lot more than just passing work off onto subordinates. When handled correctly, it gives managers a chance to strengthen their departments by developing the skills and organizational competencies of their people. Filled with quick tips, exercises, self-assessments, and practical worksheets, this book presents an easy-to-master five-step process for effective delegation. Readers will learn how to: ¿ determine which task to delegate ¿ identify the right person for the job ¿ assign the task ¿ monitor progress and provide feedback ¿ and evaluate performance The book shows readers how to set the stage for excellent results, what to do if things go wrong, and how to ensure that all their people benefit from the experience. This is a quick, comprehensive course on an essential¿and sometimes overlooked¿management competency. Richard A. Luecke (Salem, MA) is a business writer and entrepreneur. He is the author of Manager¿s Toolkit, Coaching and Mentoring, and How to Become a Better Negotiator, Second Edition (978-0-8144-0047-0). Perry McIntosh (Salem, MA) has over fifteen years of management experience at mid and senior levels. She is the co-author of a self-study course for aspiring managers.
     

Now comes the exciting, and challenging, part. It will be up to you to hire, train, and motivate your employees. Management will expect you to get results. And you want to meet everyone's expectations, including your own.

"People ask the difference between a leader and a boss. . . . The leader works in the open, and the boss in covert. The leader leads, and the boss drives."
- Theodore Roosevelt

Start strong on the first day -
Make it a priority to get off to a good start.  Use the first days to create your authority and creditability.

  • Be prepared to administer company policies and procedures in a fair and ethical manner.
  • Learn about the employees as they learn about you, your style of supervising, and your ability to solve problems.

Your first actions and statements will establish your authority. Have a strategy ready that demonstrates your ability to be both a leader and manager.

Create a productive work environment -
The main task of a supervisor is to deliver results. Your success will be measured by the accomplishments of your employees.

  • Identify ways to facilitate task completion, reduce employee turnover, and build an effective team--one everyone wants to join.
  • Create plans to implement training programs, set quality standards, and delegate tasks.

The result will be the development of a strong, motivated employee team.

Communicate effectively with employees -
Take time to meet with your employees one on one and as a group.

  • Good communication skills, including listening, are essential for the successful supervisor.
  • Foster good communications by keeping employees informed and allowing them to voice opinions and suggestions.

Lead your team

Effective supervisors manage conflicts, provide feedback, and arrange opportunities for meaningful interactions between themselves and team members.

Act as advocate for management and employee -
Supervisors act as the link between management and the employee team.

  • Understand management's vision for the organization and explain its impact to the employee team.
  • Keep management informed about employee team actions that benefit the organization.

Become the supervisor you know you can be and lead your team to success.

Article by: St. Louis Public Library staff