"Filled with ready-to-use tools including sample dialogues, phrases, and documents - as well as plenty of useful tips - The First-Time Managers Guide to Performance Appraisals is a resource for anyone managing employees. Whether you are a newly hired or promoted manager or a more experienced manager who wants a refresher course on performance-appraisal basics, this book provides the information you need to feel self-assured and capable of handling even the most complicated or difficult review."--BOOK JACKET.

Managers often focus more on results than on the people who achieve them. But regularly evaluating the performance of your employees is critical to improving the efficiency and output of your organization.

Includes index.

Includes bibliographical references and index.

Successful management relies on identifying and promoting high-performing employees #8212; and targeting underperformers for serious improvement. "Evaluating Performance," a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Monitor day-to-day performance Conduct productive formal reviews Reward consistent, excellent performance through promotions Terminate underperforming employees Create a company-wide performance management system The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.

This resource for managers and supervisors provides over 199 pre- written phrases that may be inserted into a blank employee evaluation form. The phrases are organized into 25 different categories of evaluation and are found on the CD-ROM. In the book, human resources professional Lyster provides an overview of the performance appraisal process and discusses various tools to use and skills to evaluate. Annotation #169;2007 Book News, Inc., Portland, OR (booknews.com)

A practical, user-friendly guide to the most dreaded of all business tasks. Written by two top business trainers, this guide reveals the strategies and language skills needed to make the most of performance appraisals-for both the reviewers and the reviewed. It breaks the process into five simple steps and explains what to say with hundreds of winning phrases organized by topic (and hundreds of counterproductive phrases too). Also included is advice on preparing an agenda, body language, and tone of voice-plus true success and horror stories.

For over a quarter of a century, this classic and time-proven guide has assisted managers in effectively appraising employee performance. The more than three thousand professuinally written phrases clearly describe over sixty critical rating factors. Now in its eleventh edition, the guide has been continuously revised to meet changing employment conditions. Over one million copies have been sold. This widely acclaimed handbook is a practical and valuable aid to making the completion of performance appraisals fast, easy and accurate.